We are proud to welcome Restoplus, the South Australian startup on streamlining restaurants and cafés through its all-in-one tech platform, to the Investible portfolio.
Restaurants face higher expectations than ever. The pandemic has made it mandatory for them to offer multiple service methods, which often requires partnering with new providers and systems. With every new provider, restaurant and cafe owners lose more visibility and control of their supply chain, and vital data for running a profitable hospitality business slips away.
Restoplus aims to place that control and visibility back in the hands of restaurant and café owners. Founded by Ezhil Mohan and Nish Sowdri, Restoplus’s platform provides everything from a branded website and mobile app to a point-of-sale (POS) system to a commission-free delivery service, direct integration with Google to offer Google Food Ordering - all under a vertically integrated solution.
The Investible Early Stage Fund 2 led Restoplus’ ~AU$1m Seed round with participation from Adrian Di Marco, Nick Glenning, and renowned Australian chef Maggie Beer. In these investment notes, we’ll explore why the disaggregation of service providers is a limiter for restaurants, how Restoplus puts the power back in the hands of restauranteurs, and why we backed this team.
Solving the common pain points of hospitality solutions
"There are many different ways to order food in a typical restaurant -walk-ins, phone orders, Uber Eats, in-restaurant QR codes... However, if you ask a restaurant owner a simple question such as 'How many burgers did you sell last week?', they may not know the answer because the data is siloed across various systems and database," explains Ezhil.
Many restaurants use a variety of software solutions from different vendors to manage their operations. For example, an average restaurant might use UberEats for deliveries, Square for its point-of-sale system, Wordpress for its website, Mr Yum for QR code ordering etc. Restoplus allows you to manage all of these functions (and more) in one place.
Over the past three years, the digital storefront has become equally as important as the physical store. However, current existing solutions typically target only one vertical in the restaurant management system suite and do not communicate well with other systems. With data spread across multiple databases, it is challenging for restaurant operators to make data-driven decisions and improve their operational efficiencies.
Restoplus is bridging the gap between physical and online storefronts by unifying their software suite into a single codebase that manages the entire front-of-house operations. This approach provides small to medium businesses with access to the sophisticated IT infrastructure and capabilities enjoyed by large enterprises.
The entire hospitality software experience under one umbrella
The Restoplus platform provides restaurant managers with a comprehensive suite of tools all in one place. This includes a custom-branded website and mobile app, a point-of-sale (POS) system, QR code table ordering, table reservation, commission-free delivery service, direct integration with Google Reserve (Google Food Ordering), a fully integrated digital loyalty card across all touchpoints, and more. This centralisation empowers restaurant operators to engage directly with customers, rebuilding the customer goodwill that has eroded due to third-party delivery services.
By gaining control over the entire product suite, restaurants can track and analyse every customer interaction in one database. With increased visibility, restaurants obtain insights into consumer preferences and behaviours, something its vertical competitors lack the ability to do.
While technology has enabled the industry to reinvent itself in the past decade, restaurant owners still face massive challenges. Ezhil and Nish have a laser-focused customer-first mindset that demonstrates they’re the perfect team to capitalise on this market opportunity.
Ezhil and Nish, childhood friends and successful professionals, migrated to Australia from India and worked their way up the ranks of companies such as Westpac and Portalink. Prior to entering the banking sector, Ezhil worked in various roles in the hospitality industry for over five years, including as a cafe operator, where he gained hands-on domain knowledge of the industry.
While enjoying their respective successful careers, both Ezhil and Nish had their eyes on entrepreneurship from a very young age. (Their first business idea was to open a fusion restaurant when they were only 14 years old. However, the idea was fiercely rejected by everyone around them - "fortunately", says Ezhil).
They saw an opportunity in the hospitality industry where most solutions addressed one problem at a time. However, new problems kept emerging, as most competitors approached this as a short term opportunity. Ezhil and Nish had a much larger vision: making Restoplus the one-stop-shop for any restaurant software needs.
The founders identified an unaddressed frustration by restaurant owners that they were committed to solving. With Ezhil’s finance experience from years with Westpac and Nish’s background as a software architect at various IT companies, the founders already had the makeup of a tech company duo.
The founders are talented and motivated people, with a dialled-in vision in all they do. With only $250k of external funding, they have built a business that generates annual recurring revenue multiple times greater than their initial investment.
We are thrilled to be part of Restoplus' journey, to empower restaurant owners worldwide by transforming complicated software systems into a simple yet powerful tool of the trade.
The Investible group of companies includes various entities who are corporate authorised representatives (CAR) of Boutique Capital Pty Ltd (BCPL) AFSL 508011. The full list of entities are detailed here.
CAR has taken all reasonable care in producing all the information contained in the website including but not limited to reports, tables, maps, diagrams and photographs. However, CAR will not be responsible for loss or damage arising from the use of this information. The contents of this website should not be used as a substitute for detailed investigations or analysis on any issues or questions the reader wishes to have answered.
You may download the information for your own personal use or to inform others about our materials, but you may not reproduce or modify it without our express permission. To the extent to which this website contains advice it is general advice only and has been prepared by the Company for individuals identified as wholesale investors for the purposes of providing a financial product or financial service, under Section 761G or Section 761GA of the Corporations Act 2001 (Cth).
The information in this website is not intended to be relied upon as advice to investors or potential investors and has been prepared without taking into account personal investment objectives, financial circumstances or particular needs. Recipients of this information are advised to consult their own professional advisers about legal, tax, financial or other matters relevant to the suitability of this information.
Any investment(s) summarised in this website is subject to known and unknown risks, some of which are beyond the control of CAR and their directors, employees, advisers or agents. CAR does not guarantee any particular rate of return or the performance, nor does CAR and its directors personally guarantee the repayment of capital or any particular tax treatment. Past performance is not indicative of future performance.
All investments carry some level of risk, and there is typically a direct relationship between risk and return. We describe what steps we take to mitigate risk (where possible) in the investment documentation, which must be read prior to investing. It is important to note risk cannot be mitigated completely.
Whilst the contents of this website is based on information from sources which CAR considers reliable, its accuracy and completeness cannot be guaranteed. Data is not necessarily audited or independently verified. Any opinions reflect CAR’s judgment at this date and are subject to change. CAR has no obligation to provide revised assessments in the event of changed circumstances. To the extent permitted by law, BCPL, CAR and their directors and employees do not accept any liability for the results of any actions taken or not taken on the basis of information in this website, or for any negligent misstatements, errors or omissions.
Subscribe to our newsletter
Be the first to receive the latest news, insights and resources from Investible
You are now subscribed !
Oops! Something went wrong while submitting the form.